Last Updated: June 29, 2025
We understand that plans can change. Here’s how cancellations and refunds work at WooMagic.
1. Cancellation Policy
- Free Cancellation if done at least 3 hours before your scheduled slot.
- Late Cancellations (less than 3 hours) may attract a ₹99 convenience fee.
2. No-Show
If our cleaner arrives at your location and you’re unavailable without prior notice, a ₹149 no-show fee will be applicable.
3. Refunds
- Refunds are applicable in cases of missed services, payment failures, or unjustified delays exceeding 2 hours (without informing).
- Refunds will be processed within 5-7 working days to the original payment method.
To request a refund, please email us at woomagicindia@gmail.com with your booking ID.